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The goods have to be easily accessible and will only be unloaded from the back via ramp. Due to technical reasons, unloading from the side is not possible. The vehicles have to be equipped with a hydraulic platform. Otherwise, the vehicle can only be unloaded if the loading sill has a min. height of 1.5 m.
The transport of food articles with non-food articles is forbidden (§3 food hygiene guidelines and IFS guidelines).
The goods must be accompanied by a delivery note. The delivery note must be attached to the goods (i.e. pallet, box) in an envelope/protective bag. The delivery note must include our order number. Delivery notes have to be in German or English language. In some cases preliminary certificates might be necessary, they need to be made available to us before delivery date.
Monday - Friday 7.00 am – 3.30 pm
We will accept delivery of the goods only on EU pallets appropriate for high rack warehouse and for automatic conveyor technique. EU pallets cannot be used if:
Damaged or overloaded pallets will not be accepted. Additional work caused by damaged or overloaded pallets or pallets not corresponding with EU pallet standard (according to GS-1) will be invoiced to you. Pallets will be exchanged one by one, provided number and condition of the pallets are the same.
The goods have been metal detected by the supplier. Temperature at time of delivery is ≤ -18 °C. The outside of the boxes has to be marked with lot number/code and BBD that corresponds with the delivery note.
Following conditions have to be observed:
Concerning pallet delivery:
1. Delivery note
Concerning silo delivery:
The delivery note must contain our order number.
1. Silo vehicles
The tankers in use are intended exclusively for food articles and must be marked accordingly. The forwarder must carry a cleaning certificate confirming the tidiness of the interior and all aggregates carried along. The vehicle must also be sealed.
The vehicles must have the following technical equipment:
2. Shipping documents
A weighing card must be enclosed with the shipping documents. The delivery note must contain our order number.
Before unloading, a sample is to be taken from the goods, which will be handed over to us by the driver in its original closed or sealed package.
Bitte wählen / Please choose
Ost-Europa / East Europe